Privacy Policy

Information about the processing of your personal data and your data protection rights.

Data Controller

The controller for the processing of your personal data is CapsulesF, with registered office at Ruela Paola, 365, 37º D. You can contact us at info@capsulesf.com or by phone at 920 871760.

Data We Collect and Purpose

We collect data to manage our relationship with you, provide our services, and comply with legal obligations. Data is obtained directly from you or, in some cases, through technologies such as cookies.

Main Purposes

  • Management of inquiries and contracting: Contact and identification data to respond to your requests and provide services.
  • Commercial communications: Only if you have given us your express consent, we will send you information about innovation in encapsulated products, technology, and development.
  • Website improvement: Technical and browsing data (through cookies) to analyze usage and improve the information consumption experience.
  • Legal compliance: Invoicing, accounting, and other obligations arising from the law.
Cookies and Similar Technologies

We use our own and third-party cookies for technical, analytical, and, if you accept, marketing purposes. You can manage your preferences at any time through your browser settings or our cookie banner.

Types of Cookies Used

  • Essential: Necessary for the basic functioning of the site.
  • Analytical: Allow us to measure and analyze how the site is used (e.g., pages visited).
  • Preference: Remember your settings for future visits.
Legal Basis and Retention

We process your data based on: (i) the performance of a contract or pre-contractual measures; (ii) your consent (for marketing or non-essential cookies); (iii) compliance with legal obligations; and (iv) our legitimate interest (e.g., site security).

We will retain your data for the duration of the contractual relationship, during applicable legal periods (e.g., taxation), or as long as the consent you have granted us for other purposes persists.

Data Sharing with Third Parties

Your data may be disclosed to:

  • Service providers: Companies that provide us with essential services (web hosting, analytics tools, payment processing), which act as data processors under contract.
  • Public authorities: In cases required by law.

We do not sell or trade your personal data. Some providers may have servers outside the European Economic Area (EEA), but we guarantee that appropriate safeguards are applied (such as EU Standard Contractual Clauses).

Your Data Protection Rights

You have the right to:

  • Access your data and receive a copy.
  • Rectify inaccurate data.
  • Delete your data ("right to be forgotten") under certain circumstances.
  • Restrict the processing of your data.
  • Object
  • Portability of the data you have provided to us.
  • Withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, please contact us at info@capsulesf.com. You also have the right to lodge a complaint with the competent supervisory authority (Spanish Data Protection Agency).

Contact and Updates

For any questions related to privacy, you can contact our Data Protection Officer (DPO) at: info@capsulesf.com.

This policy may be updated to reflect changes in our practices or regulations. The current version will always be published on this page. Last updated: November 15, 2023.

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